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Privacy Policy for Candle Company

 

PRIVACY POLICY

Effective Date: September 8, 2026
Last Updated: September 8, 2026

Wick-Theory LLC (“Wick-Theory,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit www.wick-theory.com, purchase our products, contact us, subscribe to marketing communications, or otherwise interact with our services.

1. INFORMATION WE MAY COLLECT

Depending on how you interact with Wick-Theory, we may collect information including:

Information You Provide

This may include:

  • Name;
  • Email address;
  • Billing and shipping addresses;
  • Telephone number;
  • Order and purchase information;
  • Account information, if accounts are offered;
  • Communications sent to customer service;
  • Product reviews or other content you voluntarily submit; and
  • Marketing preferences.

Payment Information

Payments may be processed through third-party payment processors.

Wick-Theory may receive information concerning a transaction, such as payment status and limited payment-method information, without receiving or storing complete payment-card details.

Information Collected Automatically

When you use our website, we and service providers may automatically collect information such as:

  • IP address;
  • Browser and device information;
  • Operating system;
  • Pages viewed;
  • Referring pages;
  • Website interactions;
  • Approximate location derived from IP address;
  • Cookie identifiers; and
  • Other usage information.

2. HOW WE USE INFORMATION

We may use personal information to:

  • Process and fulfill purchases;
  • Process payments;
  • Ship products;
  • Send order and shipping communications;
  • Provide customer service;
  • Process eligible returns and refunds;
  • Prevent fraudulent or unauthorized transactions;
  • Operate and improve our website;
  • Maintain website security;
  • Analyze website performance;
  • Maintain business and transaction records;
  • Comply with legal obligations; and
  • Send marketing communications where permitted by law.

3. COOKIES AND SIMILAR TECHNOLOGIES

Our website and service providers may use cookies, pixels, analytics technologies, and similar tools to operate the website, remember preferences, understand website usage, improve performance, prevent fraud, and support advertising or marketing where applicable.

Your browser may allow you to block or delete cookies. Blocking certain cookies may affect website functionality.

Where legally required, we will provide appropriate choices regarding non-essential cookies or similar technologies.

4. EMAIL MARKETING

Customers may voluntarily subscribe to Wick-Theory promotional emails and newsletters.

Marketing emails may include information about products, new releases, promotions, discounts, and other Wick-Theory news.

You may unsubscribe from promotional emails by using the unsubscribe mechanism included in applicable marketing messages.

Unsubscribing from promotional communications does not prevent Wick-Theory from sending transactional communications such as order confirmations, shipping notices, security messages, or customer-service responses.

5. HOW WE MAY DISCLOSE INFORMATION

We may disclose personal information to service providers that assist us with legitimate business operations, including:

  • Website hosting;
  • E-commerce services;
  • Payment processing;
  • Order fulfillment;
  • Shipping and delivery;
  • Email communications;
  • Analytics;
  • Fraud prevention;
  • Information technology; and
  • Professional services.

We may also disclose information where reasonably necessary to comply with law, respond to lawful government requests, protect customers or Wick-Theory, investigate fraud or security incidents, or establish or defend legal claims.

If Wick-Theory undergoes a merger, acquisition, financing, restructuring, or sale of business assets, information may be transferred as part of that transaction subject to applicable law.

6. THIRD-PARTY SERVICES

Our website may contain integrations or links to third-party services.

Those organizations may maintain their own privacy policies and practices. We encourage you to review the applicable privacy policies before providing personal information directly to a third party.

7. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining transaction and tax records, providing customer service, preventing fraud, resolving disputes, and satisfying legal obligations.

Retention periods may vary according to the type of information and applicable legal requirements.

8. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

9. CALIFORNIA PRIVACY RIGHTS

California residents may have rights regarding their personal information under applicable California privacy laws.

The particular rights available depend upon which laws apply to Wick-Theory and the circumstances in which personal information is processed.

Where applicable, California residents may have rights to request information concerning personal information collected about them, request deletion or correction, or exercise other rights provided by California law.

Wick-Theory will not unlawfully discriminate against a consumer for exercising an applicable privacy right.

Privacy requests may be submitted to:

Support@wick-theory.com

We may need to verify your identity before completing certain requests.

10. DO NOT TRACK AND PRIVACY PREFERENCES

Some browsers provide “Do Not Track” signals or other privacy-preference mechanisms.

Because technologies and legal requirements in this area continue to develop, Wick-Theory will process legally recognized browser-based privacy preference signals where required by applicable law.

11. CHILDREN'S PRIVACY

Wick-Theory's website is intended for a general audience and is not directed to children under 13.

We do not knowingly seek to collect personal information online from children under 13 in violation of applicable law.

If we learn that personal information from a child has been collected in circumstances requiring deletion, we will take appropriate steps to delete it.

12. CHANGES TO THIS PRIVACY POLICY

We may periodically update this Privacy Policy.

When changes are made, the revised version will be posted on our website and the “Last Updated” date will be changed.

We will provide additional notice where required by law.

13. CONTACT US

Questions or requests concerning this Privacy Policy may be submitted to:

Wick-Theory LLC
Website: www.wick-theory.com
Email: Support@wick-theory.com

Mailing Address:
Wick-Theory LLC
#105
1163 E March Lane, Ste D
Stockton, CA
United States

© 2026 Wick-Theory LLC. All rights reserved.

Copyright © 2026 Wick theory - All Rights Reserved.

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